Yet, anyway …and why I do free intro calls.

Recently, I received an email from a woman who had received my information from another client of mine.

She reached out because she needed A,B,C done so I asked her when she’d be available for a quick chat about it and we set up a call.

Here’s how an intro call usually goes…

Potential Client: I need help, this person said to call you. So what do you do?

Me: It’s hard to describe in a way that makes sense. Why don’t you tell me what you need.

Potential Client: I need someone to do A,B,C

Me: OK. I can do that. But first, tell me what you are trying to accomplish. Explain what you want to happen. Share your vision here.

Potential Client: Explains what they want.

Me: So, while I can do A,B,C, that is not going to accomplish what you say you want. Here’s why…

Potential Client: Wow, ok I didn’t think about that.

Me: Here’s what to do next. Then when you’re ready to X,Y,Z, call me and I’ll make it happen for you. I don’t want you to pay me to do A,B,C when that’s not what you actually need. It’ll be wasted time and money and not at all helpful to you.

Potential Client: Thank you so much for all of this information, it’s been very helpful to me. Now, I can just focus on ____ because I understand_____

Me: Exactly! …and that’s what I do. You tell me what you want to happen and I make it possible. I’m a problem solver and solution finder.

Potential Client: That’s perfect! I’ll be back in touch soon!

And there you have it! That’s what I do.

Always seek to provide real value to your clients or potential clients. Providing great service is more than just doing what is asked of you. You are the expert, don’t be afraid to act like one.